General
Packed lunches
Non-smoking rooms
Room service
Family rooms
Facilities for disabled guests
Smoke-free property
Grocery deliveries (Paid)
Vending machine (drinks)
Soundproof rooms
Elevator
Vending machine (snacks)
Safety & security
Fire extinguishers
Key access
CCTV in common areas
Security alarm
24-hour security
CCTV outside property
Smoke alarms
Safety features
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
First aid kits available
Face masks for guests available
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely
Breakfast to-go containers
Food can be delivered to guest accommodation
Physical distancing in dining areas
Cleaning Services
Daily housekeeping
Suit press
Laundry
Ironing service
Dry cleaning
Bathroom
Toilet paper
Private bathroom
Shower
Towels/sheets (extra fee)
Front Desk Services
Invoice provided
Private check-in/out
24-hour front desk
Concierge
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
General accessibility
Lowered sink
Toilet with grab rails
Raised toilet
Food & Drink
Wine/Champagne (Paid)
Media & Technology
Flat-screen TV
Entertainment & Family Services
Baby safety gates
Room amenities
Clothes rack
Wheelchair accessibility
Wheelchair accessible
